Why aren’t we running IT as a business nowadays? Still far too many projects are abandoned before they ever are released, or released with specs that don’t meet client expectations or with far too many defects.
In our company we cope with a lot of different technologies. It is difficult to see if one team is more effective that another team, of course (the good old) function point analyses can be used. But are we measuring the right things? How many time did we spent at the design, realisation and testing of a solution. How many errors were there made in the final solution and how long did it take to resolve them.
Of course there are some fragmented tooling that will help to get some insight, but real holistic management figures are rarely shown. So it comes down to people. Leaders and managers (two different things) that are running the IT business for a company to leverage the expectations.
One thing is for sure; our business executives will request this more and more from the IT-counterparts.
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