One of the most heard benefits of SOA and/or BPM is the increase of flexibility. Well I doubt if that is the case. Of course we will build more flexible systems than a few years ago, but the bottom line is that business processes do not change so often. For example in the case that an insurance claim above 20K Euro has to go approved by the team manager, this amount can be changed very quickly at runtime in the Business Rule Engine or BPM engine. So far nothing new, we have done this also in “legacy systems”.
In my opinion business processes doesn’t change that often, therefore the flexibility claim is aimed to high.
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